CISO-as-a-Service (CaaS)

  • Single point of contact for security issues
  • Team of global experts
    • 24 x 7 x 365 available on an as-needed basis
  • All-in-One, flexible and low cost
    • Comprehensive service, paying only for services rendered
  • Automation, tools and services
    • Reduce the human labor required to maintain IT services
  • Resilience to the unexpected
    • Making a stronger company, product and service
  • Global threat intelligence
    • Stay on top of the latest cybersecurity topics

Benefits of a CaaS

  • An individual CISO cannot address all of today's complex, multifaceted cybersecurity needs - not possible to have all skills or be all types (see below)
  • Already a severe shortage of cybersecurity experts and professionals
    • Hard to find
    • Very expensive
    • Hard to retain 
  • Work load is dynamic 
    • Often sedate, but when problems occur, exceeds the capacity of a person or team
  • Internal CISO needs to deal with internal politics for personal advancements
  • External CISO is more of an "honest broker" (i.e., vendor evaluation, roadmap)
  • Allow companies to innovate and focus on their core business

Today's CISO Expectations

(Lots to do)

  • Make IT useful, productive, and trustworthy
  • Have experience and up-to-date global expertise
  • Have actionable real-time global threat intelligence
  • Utilize the best automation, tools and services
  • Increase organizational resilience
  • Be flexible, continually ongoing and always on-demand
  • Reduce liability and negligence claim
  • Transform security as a business enabler
  • Implement “Security by design”; “Security by default”
  • Balance scientific, technical, business and human elements of cybersecurity
  • Move security from an IT issue to customer trust
  • Facilitate digital aspirations instead of acting as a blocking agent
  • Move security from technical focus to a risk aligned holistic strategy involving:
    • Supporting the companies business strategy
    • Clear vision of gaps and risks
    • Defined benefits realization
    • Clear road-map and timeline
    • Consider the real business risk
    • Consider the threat landscape
    • Focus on protecting the companies core IP
  • Need to... (non-tech skills):
    ... have communications skills and marketing ability
    ... have Global and cultural experience
    ... have regulatory experience
    ... be politically savvy
    ... have legal knowledge
    ... be a “Process police”
    ... have imagination, creative thinking and problem solving ability
    ... have a broad/holistic view of security (IT, OT, etc…)
    ... have project management skills while cool under pressure
    ... the ability to balance both engineering and “business sense”

Types of Information Security Officers

Technical ISO

  • Specializes in technical security issues, operations and monitoring
  • Manages endpoints, firewalls, handling intrusion-detection and intrusion-prevention systems

Product ISO

  • Specializes working with external parties
  • “Security by design” and “security by default” in product design and development 
  • Securely using third-party SDKs and securely making API’s and microservices available
  • Interpreting laws, regulations (i.e., GDPR, PCI, HIPAA), EULA’s and T&C’s for all stakeholders

Business ISO

  • Specializes in information security issues related to the business
  • Securely implement customer-facing technologies 
  • Protecting customer information
  • Implementing enterprise security requirements, policies and procedures

Strategic ISO

  • Specializes in implementing security initiatives to achieve mission, goals and objectives
  • Responsible for presenting security to CxO’s and executive management
  • Able to represent the corporation externally

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CISO-as-a-Service