Technology changes exponentially

 Organizations change logarithmically

A Blackboard graph on a table with 2 lines, a green line with the label "Disappointment" showing Linear growth and Yellow curved and rising line labeled "Chaos/Amazement" showing Exponential growth. Glasses and pen on the table beneath the graph
Linear vs Exponential Growth Graph

Pace of innovation accelerating

  • Growing interconnectedness and data sharing 
  • Massive increase in velocity, volume and variety of data

Has changed from a ...

"Nice to have"

⇩

"Must have"

From "Old" IT → New digital (Version 1)

  • Legacy architecture → API-driven microservices
    • Engaging customers, empowering employees, optimizing operations, transforming products
      (You’d better be here by now or you are really late)
  • On-premise systems → Cloud
    • Consolidates functional and eliminates business “silos”
    • Reduces number of legacy servers to maintain and protect
    • Reduces data friction - Faster, agile, robust and flexible collaboration at scale 
  • Agile → DevOps → DevSecOps

Today - Multi experience digital (Version 2)

  • User Interface (UI)  (Where you should be at)
    • Multiple sensors 
    • Multiple touchpoint
    • “Zero-touch”
      • e.g. Amazon Alexa
  • User agents
    • Chatbot → conversational User Experience (UX)
  • Multi channel payments
    • Voice orders
    • One-click, Apple Pay, Mobile
    • Facial recognition, QR codes

Why Digital Transformation projects fail

  • Not understanding the customers wants, needs and trends
  • Not understanding and defining the state of the project (essence, milestones and goals)
  • Assuming that digital transformation is an "IT" project
  • Not paying attention and transforming the culture of the organization
  • Not clearly defining what digital transformation means for the entire organization
  • Forgetting to integrate cybersecurity from the beginning
  • Trying to do it by yourself

Digital Transformation 2020

The cabins of the Apollo spacecraft, Space Shuttle and Dragon SpaceX from top to bottom. Showing technological progress.
From Apollo to the Space Shuttle to the Dragon SpaceX

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Real Transformation