Digital Transformation Maturity
Characteristics of digitally mature companies
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Collaborative – Engaged employees
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Cultural – Less hierarchies, employees make decisions and contribute ideas
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Cloud based – Economical, agile and streamlined to companies needs
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Mobile – Ease and convenience of employees and customers
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Innovative – Allows for experimentation and failure
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Continuous – Technology continues to evolve
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Data-driven – Collecting and analyzing data about customers and company
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Customer-centric – Providing better service, experience and personalization
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