Digital transformation through effective cybersecurity
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Executives

  • Cybersecurity is overwhelming executives
    • Growing in scope, scale and complexity to finances, reputation and property
    • Yet, still treated as a “tax” and low priority
    • Seen as an operational issue and not a strategic issue
    • Don’t know if/when there are incidents, how bad or how to handle
  • Don’t realize the scope of their technology dependency
    • No complete understanding of IT and operational technology (OT) relationships
    • Permeates relationships with customers and third party stakeholders
    • No understanding of cybersecurity underlying issues
  • People, process and technology not properly integrated, implemented or fully utilized
    • Decreases usability leads to unauthorized workarounds, which leads to decrease in security
  • Chief Information Officer (CIOs) need to be trained, informed and capable
    • Companies face a unique set of risks and threats that CIOs need to effectively elucidate
    • CIOs need to efficiently develop and deploy strategies that counter those risks

Boards

  • Lack structure, clarity and consistency for a proper cybersecurity discussion
    • Incorrectly focuses on IT “silos”, systems and prevention
    • Difficult to gauge, understand or predict risk – results in wrong priorities
    • Invisible pay-off – unknown and unpredictable to budget
  • Need ability to ask the “Right Questions”
    • Lack expertise and metrics
    • Overlook the “opportunity risk”
    • Leads to digital transformation oversight
  • Digitally savvy boards = Higher ROA, revenue growth and market cap growth
  • Need to fully understand security risks
    • Growing personal liability relative to cybersecurity oversight
  • CISO should serve on boards
    • To better understand the requirements, challenges and risks
    • Become a strategic partner in technology and business decision making
    • To better prepare for a breach beyond just technical response
    • Example: Sarbanes-Oxley (SOX) required boards to have a Qualified Financial Expert (QFE) 
      • Now need a Qualified Technology Expert (QTE) on the board

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